1. Return Eligibility

1.1. Defective or Damaged Products: If customers receive defective or damaged products, they may be eligible for a return and refund.

1.2. Quality Concerns: Customers who are dissatisfied with the quality of their purchase can contact us to discuss their concerns and potential solutions.

2. Return Process

2.1. Contacting Customer Support: Customers must contact our customer support team within a specified time frame to initiate a return request.

2.2. Return Authorization: Upon review of the return request, customers will be provided with instructions for returning the product(s).

3. Refunds

3.1. Refund Process: Once the returned product(s) are received and inspected, refunds will be issued to the original payment method used for the purchase.

3.2. Partial Refunds: In some cases, partial refunds may be issued for products that are returned in a used or partially consumed condition.

4. Contact Us

If you need to initiate a return or have any questions about our return and refund policy, please contact our customer support team for assistance.